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In the meantime, maybe you’d like to read more about how to fine tune your business for success in the 21st century?

Burning Homefires

"Why?" "Why" is what gets me from "Have to" to "Want to".  It is what helps me gather an emotional connection for the item, project, reminder, task. "Why" reminds me who's going to be affected. "Why" reminds me how it relates to what I'm doing, both professionally and...

Illuminating Disruption

OK, by now you will have observed that every single start-up, small business, and entrepreneur is claiming to be disruptive, but that claim always falls apart as soon as it's dissected in any reasonable way. Firstly, let me explain that as a small business person and...

The Size of the Dog

Recently, I found myself extolling the virtues of being a small business owner and operator.  Eventually the all-important question was asked: "I don't see how you can compete with established, big companies in your market, though.  If I'm a potential client, what's...

Mobility Means Profit

Higher customer expectations from increased competition demand that your service business change its offering to remain relevant.  How?  Well you can either shrink your service based costs (usually staff...never a great move and will take you years to recover from) or...

The Cost of an Hour

What does an hour of time cost your business? Well, if you have mobile employees it could be plenty! For each hour a mobile employee is at work the business needs to recover their hourly wage, all the costs associated with employing them, the cost of any tools or...